StepStone Realty, LLC
Faye Y Taylor
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Privacy Policy

This privacy policy explains how StepStone Realty, LLC (“we” or “us”) collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at http://www.floresvillerealestateagent.com. This Privacy Policy includes and incorporates by reference the California Privacy Addendum (below). By using our Website (as defined below), you accept and consent to the practices described in the Privacy Policy.

This Privacy Policy applies to information we collect when you interact with us in person or online via our website. It does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content (such as advertising) that may link to or be accessible from or on our Website. By interacting with us online, you are accepting the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not interact with us online or use our Website. This policy may change from time to time. Your continued interaction with us online after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. What Information About Customers Do We Gather?

The information we learn from customers helps us personalize and continually improve your experience on our Website. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Website or give us in any other way, which might include your name, username, password, email address, physical address, billing address, phone number, fax number, employer name, other demographic information (e.g., gender, age range), and social media information (e.g., username, profile picture). In some cases, we may also collect information you provide about others, such as if you provide information about members of your household. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

SMS messaging specifics: in addition to the above, when you opt-in to our SMS messaging service, we collect your mobile phone number and any other information you provide us during the opt-in process. This information is used to send text messages regarding our products, services, and promotions.

By using our SMS service, you agree to receive text messages from us, which may be sent by an automated system. You can opt-out of receiving text messages at any time by replying STOP to our message.

Information We Collect Automatically: We automatically collect and store certain types of information whenever you interact with our Website, emails, or advertisements and other content such as searches completed, properties viewed, properties saved, searches saved, emails opened, and login history. Like many websites, we and our service providers may use cookies, web beacons, and other technologies to collect such information, which may include but is not limited to the type of browser/device/hardware you use, access times, pages viewed, your IP address, and any referring links through which you access our Website.

Information from Other Sources: We might receive information about you from other sources and add it to information we collect about you.

2. How Are Cookies Used?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide personalized advertisements on other websites and storage of preferences between visits. For example, we use tracking features from services such as Google AdSense, Google AdWords, and Bing Ads that set a cookie in your browser when you visit our Website or click on one of our advertisements. We also use certain features of Google Analytics to collect data about web traffic, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, and Google Analytics Demographics and Interest Reporting.

Most web browsers are set to accept cookies by default. If you prefer, you can usually prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether through the browser’s Help feature. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. For more information about disabling Flash cookies, see http://www.adobe.com/products/flashplayer/security. Because cookies allow you to take advantage of some of our Website’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to use our products and services that require you to sign in to an online account.

3. How Do We Respond to Do Not Track Signals ?

Many web browsers support Do Not Track technology, which allows you to automatically transmit a Do Not Track signal or preference to websites you visit indicating that you do not wish to be tracked. We do not currently respond to Do Not Track browser settings or signals on our Website. For more information about “Do Not Track,” please visit https://www.allaboutdnt.com.

4. How Does our Website Use the Information It Receives?

We may use information about you for various purposes, including, but not limited to, the following:

  • Presenting our Website and its contents to you;
  • Providing you with information, products, or services that you request from us
  • Processing your requests and sending you related information and confirmations;
  • Managing your account(s) and sending you updates, security alerts, and support and administrative messages;
  • Communicating with you via social media platforms;
  • Personalizing your online experience and providing advertisements, content, or features that match your profile and interests
  • Monitoring and analyzing trends, usage, and activities;
  • Administering sweepstakes, contests, promotions, and surveys;
  • Legal compliance (e.g., assisting law enforcement and responding to legal/regulatory inquiries);
  • In any other way we may describe when you provide the information; and
  • For any other purpose with your consent.
  • Sending you SMS messages

We may also use your information to communicate with you about products, services, offers, promotions, rewards, and events that may be of interest to you. If you prefer to opt out of such communications, you can do so at any time by contacting our company. You can opt-out of receiving text messages at any time by replying STOP to our message.

5. How Do We Share the Information We Receive?

We share customer information as described below.

Aggregated or De-Identified Information: We may disclose aggregated information about our customers, and information that does not identify any individual, without restriction.

Affiliated Businesses: We work closely with affiliates that follow practices at least as protective as those described in this Privacy Policy.

Third-Party Service Providers: We are committed to protecting your privacy and maintaining the trust you place in us. We do not share, sell, rent, or trade any consumer data, including any personal information or opt-in information, with third parties for marketing purposes or any other reason unrelated to the services we provide. Your information is only used for the specific purposes for which it was collected and in compliance with applicable privacy laws.

Business Transfers: As we continue to develop our business, we might sell or otherwise transfer certain of our assets including to international partners. In such transactions, customer information generally is one of the transferred business assets, and you agree that your information may be transferred in these circumstances; however, information about you remains subject to the promises made in any pre-existing Privacy Policy (unless you consent otherwise).

Protection of Company and Others: We release account and other personal information when we believe release is appropriate to comply with the law, to enforce or apply our Terms of Use and other agreements, to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or disposal of all or part of our business or assets, or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

With Your Consent: We may also share information about you in other ways and for other purposes, with your consent.

6. How Secure Is Information About Me?

We use industry standard practices to protect your personal information, including use of Transport Layer Security (TLS), which protects the data transmitted between you and our Website.

Unfortunately, no website, database, or system is completely secure, and we cannot guarantee the security of your personal information. It is important for you to protect against unauthorized access to your account and to your computer. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Be sure to sign out of your account when you are finished using a shared computer. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.

7. What Should I Know About Third-Party Advertisers and Links to Other Websites?

Our Website might include third-party advertising and links to other websites. When you click on links on our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

8. What About Social Media Platforms and Plugins?

We may interact with you on multiple social media platforms (e.g., Instagram, Twitter, Snapchat, Facebook). If you contact us or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Privacy Policy as well as the privacy policy of the social media platform you use. We may display targeted advertisements to you through social media platforms. See the policies of each social media platform for additional information about these types of ads.

9. What Options Do I Have Related to Information About Me?

We strive to provide you with choices regarding the personal information you provide to us.

We have created mechanisms to provide you with the following control over your information:

Online Account Information

You may update, correct, or deactivate your online account at any time by logging into your account and navigating to the applicable page.

If you choose to deactivate your online account, please note that we may retain certain information about you for legitimate business purposes or as required by law.

Promotional Communications

If you do not wish to receive promotional communications from us, you can opt out of such communications at any time by following the instructions provided in those communications or contacting us via email or phone.

Unless otherwise provided by law, this opt out does not apply to information you provide to us or we send to you as a result of a service experience or other interaction you have with us.

Cookies

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible to you or not function properly.

Are Children Allowed to Use our Website?

If you are under 18, you may use our Website only with the involvement of a parent or guardian.

We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian.

If we learn we have collected or received personal information from a child under the age of 13 without verification of consent of the child’s parent or guardian, we will delete that information.

We do not sell products or services for purchase by children.

California Privacy Rights

If you are a California resident, please see our California Privacy Addendum (below), which describes certain rights that you may have under the California Consumer Privacy Act (CCPA) and other California statutes.

Canada Anti-Spam Law (CASL) Notice

If you are in Canada, please note that by providing an email address to us on our Website or by any other means, you provide express consent to receive emails from us or from our clients.

10. What About Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our Website.

11. Contact Us

If you have any questions regarding this privacy policy or our use of your information, please contact us at

StepStone Realty, LLC
Phone: 210-216-7722
Website: Contact Form
 

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What my clients are saying  

Faye is the best!!!! She is always available and gives you all the information you need to know about the property. She is very knowledgeable and very professional. It doesn't matter what day you call her, she'll answer and will help you out. Thank you Faye!

 

~ Adam Arispe

She is the best, answered all my questions and concerns. Really professional. wouldn't go with anyone else. Thanks for all your help, you got me exactly what I and my family were looking for.

 

~ Sergio Decanini

I've had the pleasure of working with Faye Taylor for several years as her lending partner, and I can confidently say she is one of the most professional, dedicated, and client-focused realtors I’ve worked with. Faye consistently goes above and beyond for her buyers and sellers, ensuring they are informed, confident, and supported throughout the entire process. Her attention to detail, strong communication, and deep market knowledge make every transaction smooth and successful. It’s always a great experience partnering with Faye—she truly cares about her clients and it shows in everything she does.

 

~ Tom Romanello

Even after working with Faye, and buying a home, she continues to be there when I have a question or need info, even if she isn't getting anything out of it. Faye has been an exceptional help in finding the right property for us. She is so thorough and keeps us up to date on all changes in the area as far as pricing, etc. She never fails to give complete information on every property we ask about. Also, she is more than accommodating when we need to see a property, even in a rain storm.

 

~ Saundra Meyer

Ms.Taylor is the best agent. She is kind and cares about people she works with. I will recommend her any time.

 

~ AeSuk Sebastian

Fay is one of the hardest working and knowledgeable realtors you will find . It was a blessing that we found her. We dealt with a few realtors before finding fay and not one of them came close to having the knowledge that Fay has. She was amazing , she helps you to look at each situation. From every angle possible and was able to lay out almost every possible outcome for any situation that we dealt with. We ran into a lot of challenges when trying to purchase our home and it took a lot longer than anticipated because of the problems that arose. But Fay always knew what to do next and her advice was priceless. She never gave up no matter what challenge we face and worked harder than anyone I know. I swear sometimes I wondered when this woman slept because she was always working. I promise you will not find a better realtor . If your blessed with the chance to work with Fay don’t look anywhere else. She is everything and more than you could ask for.Thanks again Fay!

 

~ David Gruszka

We originally met Faye because she was representing the seller of the last house we bought. Two years later when we went to relocate, I immediately knew that I wanted Faye to help us sell our home. She was so professional and so very very knowledgeable in real estate - especially with Floresville and the surrounding areas with the first sale that it was without hesitation that we called her. I don’t think Faye ever let my calls go to VM, she always went the extra mile to make sure we understood every step of the process, made sure we knew all options we had and also that we were in charge. Having worked with her on both ends of a transaction, I can confidently say Faye is an incredible real estate agent and I would HIGHLY recommend her for any real estate transactions you have. We love Faye!

 

~ Heather Hammers

Faye Taylor helped my wife and I sell our first house. She made the whole process easy to understand and not overwhelming at all, as oppose to the other realtors we interviewed with. She was very a professional and kind lady and we are glad we had a chance to work with her. Highly recommended!

 

~ Jose Rios

We were so BLESSED to have found Faye as our Real Estate Agent. Moving from Idaho to Texas was a HUGE step for us and she made the process so easy. She listened to everything we wanted and found the PERFECT fit. She feels like family. She went above and beyond many times to do whatever was needed to make sure we were taken care of. Faye is very trustworthy. We felt confident through out the entire process. Less than two years later when we had to return to the west coast we never even considered another agent to see our home. Faye was the first person we called. If you are considering buying or selling a property FAYE is your lady. I recommend you call her, she will get the job done RIGHT.

 

~ Tonia O'Neil

If you're looking for real estate south of San Antonio, Faye knows the area inside and out! She goes above and beyond for her clients in her research, pre arranging & making the time to meet with you to show you the places, and she makes sure to take care of her clients during the whole process, as well as letting you know her honest thoughts on a property before you make any big decisions. Before we chose her, I did my research, and that's what many of her previous clients mentioned--and she was the same with us! I highly recommend Faye!

 

~ Jennifer Klanika

Because I live out of state, I selected Faye based on her reviews. I was looking for a local realtor based in Floresville to help my husband and I find a home there. After speaking with her on the phone I knew she was perfect. Through her connections she found us the home we wanted in a day and exactly where we wanted to live. From the very start to the very end she kept us in the loop and went out of her way to make everything run smoothly with this out of state transaction. Her contacts and connections are amazing. She makes things happen. Faye works hard for you and goes above and beyond to get you answers. I feel like I can call her a friend and I feel blessed that she was the one to handle this sale. We just closed on the house and we can't wait to meet Faye in person when we arrive next week. If you are looking for an agent with deep roots in the area of Floresville, Faye is absolutely the best!

 

~ Nancy Balogh

I have known Faye for many years. She was my realtor when I first started my home search many years ago. Faye has been a stalwart advocate for me in the entire process of buying and selling my home. She is honest and genuinely has the clients best interest at heart throughout the entire process. She is knowledgeable and thorough and readily available whenever needed. Though buying and selling a home can be a difficult undertaking Faye makes it easy. I recommend Faye to all of my friends and family because I trust her. In the future I would not hesitate to enlist her again for any real estate endeavor I might undertake. Thank you Faye!

 

~ Terry Lem

Faye listed our home for sale around Christmas time. The house had an offer in 2 weeks and we closed shortly after. She has the knowledge to guide you in all the aspects of selling. We feel very comfortable with her, like we’ve known her forever. She let us make all the decisions and answered all of our questions and concerns with great advice.

 

~ Richard Batson

Faye was very knowledgable on all aspects of buying and selling. She was available for questions anytime. Very friendly and knows a lot of people in the community.

 

~ Carol Schumaker

Excellent service. Caring and goes beyond expectation. Highly recommend.

 

~ S Virani

Faye was the 3rd Realtor I interviewed to help me sell land in Atascosa. She was the only one to research the utilities on site,, provide us the info and we ended up getting 3 offers, all asking price or over! Highly recommend her!

 

~ Erika Hizel

Faye made buying our home in Floresville so easy. She was very professional and went above and beyond to make sure we ended up with the perfect house for our needs. She was knowledgeable on all the aspects of purchasing a home and worked around our wild and busy schedule. We would definitely recommend her to anyone looking to purchase a home.

 

~ DeAnne Harris

We moved from San Diego to La Vernia. It’s difficult trying to find houses long distance but our agent put us in touch with Faye Taylor and she went way beyond the call of duty to make sure she found exactly what we needed. She kept in constant communication with us and sent us updates on new properties often. She is extremely knowledgeable in all areas of real estate. She would go out to properties we were interested in and get back to us immediately with her findings. When we met it felt like meeting an old friend. We still keep in touch. She’s great! We highly recommend her.

 

~ Christina Moreno-Marroquin

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